Good 3 /5This unusual facility is strategically located in an area that offers easy access to the surrounding Florence/Tuscany sights, whether it be shopping, historical interests, outdoor activities, or dining. It is filled with some unusual, interesting antiques and offers a unique experience in terms of living in this "castle-like" tower. The kitchen is well set-up with amenities, and the beds are comfortable. There are, however, some problems with parking. We were told that there was parking next to the unit and, if that was full, there was a large public parking lot a short distance away, which was true. What we weren't told was that the three close units were paid parking during "working hours" and the public lot was subject to being usurped for a town fair. Subsequently our rental Audi was towed and damaged in the process. While the owner graciously paid for the tow, he blamed me for not seeing the sign written in Italian that said the event was taking place. If we had been advised, we would have taken precautions. Now we are subject to paying damage for the car. I never rent a place if I don't have car access, and I want the terms expressed clearly. Is it free? Are there restrictions? Is it on the property or not? These are reasonable requests. The second issue was the extraordinary number of stairs. We had to keep our luggage on the main floor because it was impossible for us to bring it up five flights. It is a tower, but you don't realize how daunting until you're actually there. The steps are narrow and irregular, which doesn't help. In all fairness to renters, I think your company has an obligation to clarify the issues with this place. I would not stay here again.
